Self-driven, highly motivated Project Manager with a solid history of system implementations and client services. Proven to successfully lead projects throughout all phases, direct project teams, and cultivate positive relationships with clients. Capable of prioritizing multiple projects, while meeting deadlines under extreme pressure, fixed budgets and timelines. Effectively communicate project expectations to team members and stakeholders in a concise and timely manner. Promptly resolve issues and conflicts and identify/manage project dependencies and critical path. Proficient in various technologies with the ability to quickly assimilate to new processes and innovations. Effective in reading and interpreting contracts, blueprints, Gantt Charts, and flow charts. Consistently meeting deadlines and budget requirements. Experienced in the safe operation of heavy equipment and handheld power tools. Maintain numerous certifications.
Project Management, Superintendent
Delivered system implementations in the Texas area region including low voltage and electrical services. Worked on TXDOT and DOE in providing underground, above ground, and in building electrical systems. Designed and implemented sign off sheets, wrote change orders, created red line drawings for the end user, and managed/coordinated travel plans. Led and collaborated on a 20-member project management team for an electrical and fiber re-route project for the Department of Energy (PanTex). Effectively estimated labor and materials and negotiated best pricing with vendors ,subcontractors and suppliers to maintain the highest net profit possible. Conducted onsite walk through with General Contractor, and participated in meetings, including kick off meetings, with various trades, Superintendent, Architect, IT department, and General Contractor.
Provided technical leadership and facilitation of numerous system rollouts including queuing systems for the California Department of Motor Vehicles and the IRS, nationwide. Defined project scope, goals and deliverables that supported business goals. Created full-scale project plans, defined project tasks and resource requirements. Assembled and built out implementation team and coordinated client implementation from both a business and data/IT perspective. Coordinated all schedules, follow-ups, and service calls for multiple remote locations. Delivered expert end user support and training on new software and queuing systems. Communicated effectively with both technical and non-technical audiences, transforming complex technical terms into simplified language. Drafted documentation of WAPS’ and heat mapping. Managed wireless access points for commercial and warehouse. Set up and programmed NVR camera systems.
Key Achievements: Developed solutions to complex project issues, and promptly resolved discrepancies to ensure each project was rolled out in a timely manner, minimizing or eliminating negative impact to schedule and the client experience. Analyzed quotes from sales professionals and rewrote/created Scope of Work for the customer’s authorization. Designed and implemented sign off sheets, wrote change orders, created red line drawings for the end user, and managed/coordinated travel plans. Conducted onsite walk throughs with General Contractor, and participated in meetings, including kick off meetings, with various trades, Superintendent, Architect, IT department, and General Contractor
Led and collaborated on a 30-member project management team comprised of Network Engineers, IT Support Agents, Developers, and Physical Layer Installers. Oversaw multiple projects through complete lifecycle, drafted balance sheets for completed projects, and continually communicated project status with clients to ensure open lines of communication and an exceptional client experience.
Key Achievements: Championed management and launch of 23 projects comprised of security, access control, voice and data, audio/video, and camera systems. Rapidly assimilated to Microsoft CRM to manage projects more efficiently. Developed solutions for clients by designing and building new space and upgrading technology. Trained installers on new techniques that improved efficiency and performance, resulting in projects being completed before deadline and under budget
Developed Good N AV, LLC from the ground-up, creating short- and long-term business strategy to meet profitability goals. Delivered full-service integration from conception through installation. Consulted clients on their technology needs and upgrades, designed and installed systems, and specialized in high quality audio/video and IP cameras.
Key Achievements: Developed user-friendly, reliable systems that delivered 100% customer satisfaction. Successfully expanded the business to a national level, and installed systems from coast-to-coast. Cultivated long-term, positive client relationships by developing turnkey solutions for structured cabling, CCTV, IP cameras, audio/visual, video conferencing, automation, and full rooms. Oversaw all financial aspects of the business, and developed strategies to consistently meet or surpass profitability goals. Achieved 30% profit year-over-year.
Delivered expert IT skills to a new start-up that provided full service structured voice and data, audio/video, and surveillance wiring. Trained and led contractors, architects, and end users across corporate offices, retail locations, and industrial space. Directly supervised a team of IT professionals and was responsible for talent acquisition, training and development, schedule coordination, and performance evaluations. Enforced policies and procedures and focused on the customers’ needs first.
Key Achievements: Developed and executed strategies that consistently reduced costs and achieved client satisfaction. Consistently participated in professional development activities to advance knowledge of new technological innovations. Accepted ownership for accomplishing new requests and discovered opportunities to add value to job accomplishments
Delivered system implementations in the Dallas/Fort Worth metropolitan region including low voltage services, surveillance systems, intrusion detections systems, audio/visual, structured cabling, CCTV, video conferencing, and automation. Built long-term rapport with clients, exceeded customer expectations, and delivered on-time, under budget projects that achieved Return on Investment (ROI). Maintained comprehensive knowledge of OSHA standards. Regularly participated in project meetings, site surveys, and client conference calls. Continually communicated project status to ensure alignment with project scope. Interpreted blueprints and technical writings; prepared and executed proposals and contracts; generated and submitted change orders outside the original scope of work; and maintained positive relationships with vendors, clients, colleagues, and team members.
Key Achievements: Hired, supported, motivated, coordinated, and trained a project team of 15 technicians. Effectively communicated with C-level leadership and technical personnel, interfacing with individuals at all levels of the organization. Built project folders including diagrams, blueprints, bill of materials, and scope of work. Effectively estimated labor and materials and negotiated best pricing with vendors and suppliers to maintain the highest net profit possible. Generated and promptly distributed project completion documentation including as-built drawings, sign offs, and certification reports. Recognized as one of three Project Managers who understood and could effectively manage all cross-functional areas of the company.
Extron, THX, OSHA 30, Mobotix, Aerial Lift Training, CommScope, Leviton, multiple manufacturer product training, PMP (in progress)
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